- FAQs
What products does Celestial Maker offer?
Celestial Maker offers custom 3D printed name plates, LED signage, printed gears, mechanisms, and various parts for home decor, hobbyists, makers, and science enthusiasts.
How long does it take to receive my order?
Custom orders are typically processed within 3-7 business days. Shipping usually takes an additional 5-7 business days, depending on your location if domestic. International orders are typically 10-20 days for shipping.
Can I return or exchange my custom 3D printed product?
Yes, we offer a 30-day money-back guarantee. If you are not satisfied with your purchase.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
How do I customize my 3D printed name plate?
You can easily customize your name plate using our online tool. Select your preferred color and write your name in text box to create a personalized design that suits your needs.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
What payment methods do you accept?
We accept major credit cards, PayPal, UPI , debit card and other secure payment methods for a smooth and safe transaction process.
Do you offer bulk orders or business-to-business services?
Yes, we welcome bulk orders and business-to-business collaborations. Please contact our customer support team for more details and to discuss your specific needs.
Can you create custom 3D printed parts for specific projects?
Absolutely! We love working on custom projects for home decor, hobbyists, makers, and science enthusiasts. Contact us with your project details, and we'll be happy to help bring your vision to life.
Are your 3D printed products environmentally friendly?
Yes, we use eco-friendly PLA plastic, which is biodegradable and derived from renewable resources, minimizing environmental impact.
How can I contact customer support?
You can reach our customer support team via email at support@celestialmaker.com. We are here to assist you with any questions or concerns.