Shipping policy
Shipping Policy
Thank you for shopping with CelestialMaker! We take great care in preparing and delivering your orders. Please read our shipping policy below.
Domestic Shipping (Within India)
- Standard Orders: Orders within India are typically delivered within 5–7 business days from the date of dispatch.
- Custom Orders: Custom-made orders within India require additional processing time and are delivered within 7–10 business days from the date of order confirmation.
Shipping charges, if any, will be displayed at checkout.
International Shipping (Outside India)
- Standard Orders: International orders are delivered within 10–15 business days from the date of dispatch, depending on the destination country and local customs processing.
- Custom Orders: Custom international orders require additional time and are delivered within 13–18 business days from the date of order confirmation (standard international timeline + 3 extra days for customization).
Please note that international orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with your tracking details. You can use this information to monitor your shipment's progress.
Delays
While we strive to meet all delivery timelines, occasional delays may occur due to high demand, weather conditions, or customs clearance for international orders. We appreciate your patience and will keep you informed of any significant delays.
Contact Us
For any shipping-related queries, feel free to reach out to us at: support@celestialmaker.com